Reimbursement Support

Reimbursement Hotline

The Dermagraft Reimbursement Hotline is committed to ensuring that physician and facility providers receive continuous support when treating their patients with Dermagraft.

Hotline Services:

  • Verify insurance coverage and benefits for patients
  • Track prior authorizations
  • Provide general information regarding Dermagraft claims
  • Answer questions regarding patient benefit verification results

Contact Information:

Phone 1-866-866-7731
Fax 1-866-866-7713
Email customersupport@organo.com
Hours of operation: 9 am – 8 pm EST

Reimbursement Territory Manager:

Your facility has access to a dedicated Dermagraft Reimbursement Territory Manager that can provide the following support:

  • Education on insurance coding, coverage, and reimbursement policies
  • Overview of Shire Support Services
  • Education regarding proper claims submission
  • Focused attention for new Dermagraft customers

Don’t know who your Reimbursement Territory Manager is? Call the Hotline (1-866-866-7731) to obtain his/her contact information.

Insurance Verification Request (IVR)

Insurance Verification Request Form (PDF)
Insurance Verification Request Form (Compatible Version)
IVR Faxing Instruction Sheet
Annotated Faxback